Volunteer Job Descriptions
Big Apple Greeter is a network of volunteer
"friends" who help visitors
feel more welcome and more comfortable in our city, and who introduce
visitors to a New Yorker's New York . The program has been growing by
leaps and bounds since the beginning in May 1992, and we offer several
exciting ways for New Yorkers to share their love of the Big Apple:
 Greeter
Greeters take visitors through their favorite
neighborhoods, visiting
ethnic and specialty stores, food shops, historic buildings, etc.
Greeters also educate visitors on using public transportation. Meeting
from one (1) - six (6) people at a time, Greeters make visitors fell
welcome, comfortable and excited about our city.
Qualifications
To become a Greeter, you must enjoy meeting and
talking with all kinds of people. You also need to be familiar
with and upbeat about
New York City. We especially need people with foreign language skills,
American Sign Language, and those who know ethnic or off the beaten
track neighborhoods in all five boroughs. You must also be willing to
use and show visitors public transportation. Greeters are required to
have voice mail and an email address.
Time and Place
Greeters must be available at least one day per
month for at least four
hours per visit. Visits must start between 9:00 AM and 3:00 PM. You may
accompany visitors in any of the five boroughs, but meeting locations
are usually in Manhattan and always in a public place. Visits are
conducted 365 days a year: rain or shine, wind or snow!
Benefits of Becoming a
Greeter
Greeters have the opportunity to show pride in
New York City and impact
its economy. If you speak a foreign language, you'll have the
opportunity to use it. Plus, making new friends from all over the world
is exciting! While you're teaching your new friends about New York,
you'll learn about their culture, and why they
love their
city or country. In addition, each visitor and Greeter receives a
complimentary MetroCard from the MTA.
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Office Greeter
These office volunteers help promote a friendly
and inviting image of
what it's like to visit New York City. They talk to visitors about New
York with knowledge and enthusiasm, and they help develop interest in
our program. Their activities bolster tourism and encourage visitors to
go beyond the traditional sights and attractions when they visit New
York City . Office Greeters respond to telephone, e-mail, fax and mail
requests for information about both New York City and Big Apple
Greeter's "welcome visitor" program.
Qualifications
To become an Office Greeter volunteer, you must
have good general
knowledge of New York City . You must also have good telephone
communication skills and be willing to assume responsibility. Basic
computer skills are needed as well (ability to use email and search the
web). Foreign language skills are plus.
Time and Place
Office Greeters work at Big Apple Greeter's
headquarters at 1 Centre
Street in downtown Manhattan and need to be available a minimum of five
hours per day during regular business hours, a minimum of one day per
week, weekdays only.
Benefits of Becoming an
Office Greeter
If you speak a foreign language, you will have
the opportunity to use
your skills. You will gain knowledge about tourism and New York City
while working with fun, nice people in a small non-profit environment.
You'll also learn to use modern office equipment, and you'll get
involved, make a major contribution to
our organization and to New York City 's worldwide image.
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Coordinator
These volunteers spend their time on the telephone
making a match with
Greeters and visitors. You’ll get to know 300 plus New Yorkers and
contact visitors after making an assignment. Time is also spent dealing
with paper documentation and troubleshooting.
Qualifications
To become a Coordinator, you must be articulate,
detail-oriented and
comfortable supervising others. You must also be comfortable talking on
the telephone and working on the computer at the same time. Basic
computer skills are required (the ability to use email, a keyboard and
mouse).
Time and Place
This position is available weekdays only. You
must be available a
minimum of two days per week for shifts of four or eight hours during
regular business hours. You will work at Big Apple Greeter's
headquarters at 1 Centre Street in downtown Manhattan. A six-month
commitment is required as this position requires extensive training.
Benefits of Becoming a
Coordinator
You will speak to a variety of pleasant,
helpful people on the telephone and you'll get involved,
making a major contribution to our organization. You will gain
satisfaction in helping a non-profit group achieve its goals while
working with fun (and funny), nice people in a small office
environment.
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Office Assistant
Big Apple Greeter Office Assistants help make the
office run smoothly,
enabling us to reach out to more people, and become more efficient and
organized. They answer telephones, compile kits and lists, send mail
and faxes, make photocopies, help with filling and any other tasks that
may arise.
Qualifications
To become an Office Assistant, you must be
organized and willing to
learn. Prior office experience and basic computer skills are helpful,
but not necessary.
Time and Place
Office Assistants work weekdays only, anywhere
from a few hours once
per week to five days per week during regular business hours. You'll
work at Big Apple Greeter's headquarters at 1 Centre Street in downtown
Manhattan.
Benefits of Becoming an
Office Assistant
You will gain experience with modern office
equipment and get involved,
making a major contribution to our organization. You'll gain
satisfaction in helping a small non-profit group achieve its goals
while working with fun, nice people in a small office environment.
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Special Projects Assistant
These office volunteers deal with different
assignments as the need
arises. A few samples of past projects include creating a database in
Microsoft Access, designing invitations and programs for events and our
annual report, working with the Director of Volunteers on re-writing
office policy, conducting research for the Marketing Director, working
with the press, interviewing potential volunteers, fundraising and
more.
Qualifications
To become a Special Projects Assistant, you must
have excellent
communications and organizational skills, a willingness to learn and
take direction, commitment and follow-through. You must also have
computer experience, particularly with Microsoft Office.
Time and Place
Special Project Assistants should be available a
minimum of two days
per week, weekdays only during regular business hours. Hours per week
vary depending on assignment. You'll work at Big Apple Greeter's
headquarters at 1 Centre Street in downtown Manhattan .
Benefits of Becoming a
Special Project Assistant
You will have the opportunity to learn from
experienced professionals,
gain great office experience and have a major project to your credit
for your resume. You’ll also get involved, making
a major
contribution to our organization. You'll gain satisfaction in helping a
non-profit group achieve its goals while working with fun, nice people
in a small office environment.
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Data Entry Assistant
Data Entry Assistants perform a critical function
for our organization
by compiling the information that enables us to talk about what do.
These volunteers enter data into our database system with a user
friendly interface to Microsoft Access.
Qualifications
To become a Data Entry Assistant, you must be
accurate and
conscientious, and have a strong desire to gain computer skills. Prior
data entry experience and exposure to Microsoft Office and Access are
preferred, but not necessary.
Time and Place
Ideally, we would like someone who can volunteer
several days a week,
every week for several months, but we will be happy to work with
someone who can volunteer regularly and frequently over a period of
several months. You'll work at Big Apple Greeter's headquarters at 1
Centre Street in downtown Manhattan . This position is available
weekdays only during regular business hours.
Benefits of Becoming a
Data Entry Assistant
You will get to read comments from visitors and
volunteers, and gain an
excellent education about the city’s attractions. You'll also gain
experience with modern office equipment and get involved,
making a major contribution to our organization. You will gain
satisfaction in helping a small non-profit group achieve its goals
while working with fun, nice people in a small office environment.
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