Access: Travelers with Disabilities

Big Apple Greeter launched its Access Program in 1993 to inform travelers with disabilities of accessible travel options within New York City, and to help travelers with disabilities get the most from their visit by matching them with a volunteer Greeter who will show them a favorite section of the city.

Traveling to New York City with a Disability
Photo by Paul Margolis

Our volunteers include more than 50 Greeters who themselves have visible or invisible disabilities and want to share their love of New York City with visitors.

Big Apple Greeter has welcomed several thousand visitors with disabilities along with their travel companions. Click here for our Access Reference Guide, created to inform the public of accessible options when visiting New York City. In addition, the Official Accessibility Guide produced by NYC & Company, the city’s visitors’ bureau, provides tools and resources for accessible travel within the city.

Sensitivity Awareness information has been incorporated into our organization’s volunteer orientation program. It is designed to heighten awareness about disabilities, so that all Greeters are better able to make their visitors’ trip to New York City wonderful and memorable. In addition, if you are a New Yorker with a disability and would like to know more about becoming a Greeter, visit our Become a Volunteer page.

Submit your request to meet a Greeter by filling in the Visit Request Form.
Request a Greeter

Access Program Contact:
Telephone: 212-669-8198
Fax: 212-669-3685
TTY: 212-669-8273
[email protected]

Here is a YouTube video with host Sheri Melander-Smith. The segment covers disability travel, New York City, and Travel Tips.